%20(1).png) ### Lorenzo **Organization** Gallaudet University **Hearing Profile** Deaf **Location** Washington, District of Columbia "Ava captions the online classes I'm taking. It's really great quality, and helps make everything clear!" ## **About Lorenzo** Lorenzo is a student at Gallaudet University. ## **How has Ava improved your life?** So Ava has been really helpful, especially now recently with COVID and everything that's happening. So I'm home and I work from home and I want to develop my skills and I was thinking like, how do I do that? So I've been going to these workshops. For example, it's called "Skill Sharing" and it's typically heavy stuff, but I'm using it to develop my skills and a lot of the videos on the platform don't have closed captions. So I'm like, what do I do? So I've been using Ava and it helps a lot. Honestly, the first time I used Ava I have to admit- I was a little skeptical because, in my experience, different closed captioning services in the past don't have awesome captions. For example, YouTube their automatic captions- they're not the best, but Ava is really awesome quality and it helps make everything clear. So thank you so much for that! ## **What's your favorite thing about Ava?** My favorite thing about Ava is that in an environment or context where everyone is talking and like, for example, when I'm in a group of hearing friends, sometimes I'm curious what they're saying, what they're talking about. They talk so fast- back and forth that I totally miss out on everything. So one time, I had everyone on Ava and I look over at my phone and it was the full conversation on there. I could see what everyone was saying, I know who is saying what and then when I wanted to put my two cents in and I wanted to contribute to the conversation my opinion and my thoughts, I was surprised they were they knew what I was saying! Ava helps me a lot. That was one of the best things my favorite parts about Ava.